Utility Suppliers Npower

Npower

£9.50

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Which? Satisfaction Rating:
17/17
Claiming to beat the price of any current energy provider Npower’s prices are competitive and attractive to students.
On their website, Npower claims to give a price cheaper than your current supplier. When getting a quote, I told them I was with British Gas, and I paid on average £91 per month for gas and electricity – they gave me a quote for £86.45. On their standard tariff – which there are no cancellation fees – if you pay by direct debit you’ll receive a £90 discount; which, is practically like a student discount, and perfect for saving money!

However, despite the attractive pricing, Npower were ranked 17th out of 17th in the Which? Survey, where they achieved low scores in relation to customer services and complaints handling.

Reviews

VN:F [1.9.16_1159]
Customer Service
Value for Money
Billing Accuracy and Clarity
Ease of splitting bills with housemates
Complaints handling
Green credentials
Rating: 1.2/5

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